Jelly Bead – Terms & Conditions (Updated 17/08/2025)

Welcome to Jelly Bead! 💜

By booking a party, workshop, or buying from us, you’re agreeing to the terms below.

We’ve kept them simple, clear and as friendly as possible.

• 1. Booking & Payments
• A deposit or payment in full for offer parties is required to secure your party.
• All deposits are non-refundable.
• Parties booked on a special offer are are not refundable under any circumstances, we will however re-arrange your party to another suitable date.
• Parties are non transferable
• If you pay in full, 50% of the total is treated as your deposit and is non-refundable.
• The remaining 50% may be refunded if you cancel at least 28 days before your party date.
• Refunds must be requested in writing to karla@jellybead.co.uk.
• Cancellations within 28 days cannot be refunded.
• All payments must be made within 24 hours of your invoice being received, your party is not booked until payment is received.
• 2. Illness, Weather & Re-arranging Parties
• We know things happen! If illness, family emergencies or bad weather gets in the way, we’ll always try our best to reschedule your party.
• Refunds for guests not attending are not available.
• 3. Safety & Allergies
• We use safe ingredients in our slime and crafts. However, we can’t accept responsibility for any allergic reactions. Slime can be messy! We’re not responsible for damage to clothing, hair, or personal items.
• 4. Complaints & Feedback
• If you’re unhappy with anything, please raise it during your party/workshop so we can try to fix it on the day. If you’d like to make a formal complaint, please email us within 28 days of your event. After 28 days, we may still review your case, but refunds or compensation are at our discretion. If we resolve something on the day and a gesture of goodwill is accepted, the matter will be considered closed.
• 5. Freebies & Extras Sometimes we throw in party bags or other treats 🎉. These are gifts, and contents may vary depending on availability.
• 6. Online Store & Products
• Colours and designs shown online may look slightly different in real life.
• Prices and services may change at any time without notice.
• We reserve the right to limit or refuse any order.
• 7. General Rules
• Please use our services legally and respectfully. Don’t misuse the website (no viruses, spamming, or copying content).
• We may update these Terms & Conditions at any time – the latest version is always available on our website.
• 8. Legal Bits
• By booking a party or workshop and paying a deposit or balance, you’re confirming that you accept these Terms & Conditions. These terms are governed by UK law.
• 9. Contact Us Any questions?
• Drop us an email at: karla@jellybead.co.uk 💌 ✨ That’s it!
• Thanks for reading – and for booking your magical, messy, unforgettable party with Jelly Bead! ✨